“ PLEASE NOTE ”

• PRICE DISPLAYED ONLY FOR ESTIMATED AS OUR PRICE IS BASED ON THE WEIGHT & SIZE AND CONDITION OF THE HAIR.

• FOR THE NO SHOWS, NO FUTURE APPOINTMENT WILL BE MADE.

• HAIR CONDITION: KNOTTED/MATTING REMOVAL EXTRA CHARGE STARTING FROM $20+

• LET US KNOW IF YOU THINK YOU WILL BE RUNNING LATE, WE MAY CANCEL YOUR APPOINTMENT IF YOU BE MORE THAN 15 MINUTES LATE WITH NO CONTACT.

• PLEASE NOTE THAT A 10% WEEKEND SURCHARGE WILL BE ADDED TO ALL BILLS.

• ONLINE BOOKING - YOU WILL RECEIVE AN AUTOMATIC REMINDER MESSAGE TWO DAYS IN ADVANCE CALLED GODADDY. YOU WONT BE ABLE TO REPLY TO THAT NUMBER. IF YOU WANT TO CANCEL OR RESCHEDULE APPOINTMENT PLEASE TEXT THIS NUMBER 0466 848 855. THANK YOU

• ALL DOGS SHOULD BE READY TO BE COLLECTED IN 3 HOURS, YOU WILL RECEIVE A TEXT MSG WHEN THEY ARE READY TO PICK UP. PLEASE BE AWARE SOME DOGS MAY BE REQUIRED TO STAY WITH US LONGER THAN WE ORIGINALLY ORGANIZED, USUALLY THIS IS DUE TO COAT CONDITION OR DOGGY BEHAVIOUR AND SOMETIMES WE FALL BEHIND SCHEDULE.

 1. CHALLENGING BEHAVIOUR - E.g. AGGRESSION, REACTIVITY, PERSISTENT BARKING, PANTING. (EXTRA CHARGE 10%)

       2. DIFFICULTY TO GROOM - E.g INABILITY TO STAY STILL OR ANIMAL IS UNABLE TO STAND-UP AND REQUIRES EXTRA SUPPORT. (EXTRA CHARGE 10%)

• IF YOU WOULD LIKE TO BOOK 2 DOGS ON THE SAME DAY AT SEPARATE TIME, DROP THEM OFF AND PICKED UP AT THE SAME TIME.

• WE DO NOT GROOM SAMOYEDS & HUSKIES & NEWFOUNDLAND & BERNESE MOUNTAIN